Customer Guidance Desk
Find answers on streaming configurations or speak directly with our advisory network.
Available Connections
Compare High-Speed Networks
Explore average costs and features. Call our desk to finalize details.
Superfast Fibre
£28/ month
61 Mbps
Average download speed
- Ideal for 1-3 devices
- Unlimited downloads
- Free Smart Router included
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033 0133 5226Most Popular Plan
Ultrafast Stream Plus
£36/ month
145 Mbps
Perfect for UHD Streaming
- Ideal for 4+ devices
- Low-latency online gaming
- Includes Hub upgrade
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033 0133 5226Gigafast TV Bundle
£52/ month
900 Mbps
Next-gen structural fiber
- Entire household active
- Zero lag streaming & VR
- Premium priority support
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033 0133 5226Independent Guidance
Advisory Assistance Portals
Select an issue layout below to consult with our live agents
Account Support
Manage profile settings and subscription items.
Hardware Sync
Setup guides for physical items and boxes.
Billing Details
Review upcoming statements and tariffs.
Network Status
Troubleshoot local broadband speed drops.
Privacy Controls
Keep user accounts secure and updated.
Streaming Support
Get alternative insights with viewing channels.